True Online Fiber Internet in Thailand for Home & Condo

Q: How much does installation cost?

Installation is free, with no technician fee and no cable fee. You only pay an Initial Fee of 800 THB on installation day, fully refunded as a 100 THB/month discount for 8 months. Net installation cost is 0 THB after 8 months.

Q: What contract length is available for foreigners?

We offer 12-month contracts specifically for expats, ideal if you may relocate or return home. 24-month contracts are also available if you prefer lower monthly rates.

One of Thailand’s Leading Fiber Internet Providers
for Expats and Residents

Experience ultra-fast and reliable internet with True Online, Thailand’s leading fiber network. Enjoy English support, quick installation, and affordable monthly packages for homes, condos, and businesses.

True Online Authorized Dealer

Dealer code: 10047669
Five Access System Co.,Ltd.

Latest Update: JULY, 2026

Internet-Only Plan
300/300 Mbps – 499 THB /month
(12-month contract)

Ideal for Home, Condo, Remote Work & Streaming

Apply via LINE Official
(English Support Available)

✚ LINE @truewifi

Authorized True Online Dealer for Expats in Thailand

Reliable fiber internet service from True Online, provided by an authorized dealer.
We help expats and residents in Thailand get home or condo internet installed easily, with English support and a smooth sign-up process.

Our services:

Check Coverage Area – Verify fiber internet availability for homes & condos.
Internet for Expats – Hassle-free sign-up & English support.
Best Internet Plans – Expert advice to find the right package.
Fast Installation Service – Quick & smooth setup with full support.

Get connected with Thailand’s No.1 Fiber Internet today!

✅Support for Foreigners – Easy sign-up with English assistance.
✅Trusted Dealer – Official TrueOnline partner with transparent deals.
✅Fast Installation – Quick setup, no hidden fees.
✅Affordable Plans – Starting from 599 THB.

✅Get connected with FiberDealer today!

TrueOnline Home Internet
Mass Standalone Plans

Install True Home Internet without bundled mobile plans. Short-term contract, designed for customers who need internet only. Enjoy unlimited internet usage with no speed throttling, and get the True GIGATEX Router with Wi-Fi 6 support for fast and stable connectivity.

Package A1

Internet-Only Plan

499 THB / month
(12-month contract)
Speed: 300/300 Mbps.

True GIGATEX Router (WiFi 6)

✚ LINE @truewifi

Package A2

Internet-Only Plan

599 THB / month
(12-month contract)
Speed: 500/500 Mbps.

True GIGATEX Router (WiFi 6)

✚ LINE @truewifi

Package A3

Internet-Only Plan

699 THB / month
(12-month contract)
Speed: 1,000/500 Mbps.

True GIGATEX Router (WiFi 6)

✚ LINE @truewifi

Package A4c

True GIGATEX PRO AI

859 THB / month
(12-month contract)
Speed: 1,000/1,000 Mbps.

True GIGATEX Router (WiFi 6)

✚ LINE @truewifi

Package A5

True GIGATEX PRO AI

1,299 THB / month
(12-month contract)
Speed: 1,500/1,000 Mbps.

True GIGATEX Router (WiFi 7)
True Visions NOW ENT

✚ LINE @truewifi

Package A6

True GIGATEX PRO AI

1,399 THB / month
(12-month contract)
Speed: 2,000/1,000 Mbps.

True GIGATEX Router (WiFi 7)
True Visions NOW ENT

✚ LINE @truewifi

True GIGATEX Fiber

These are the fiber internet packages we recommend for foreign customers in Thailand.

We offer many other fiber packages; however, most require a 24-month contract and may not be suitable for foreign customers.
Please contact us via LINE: @truewifi.

TrueOnline | Installation Costs & Initial Fees

Initial Fee: 800 THB, payable to the technician on the installation day.
Discount: 100 THB per month for 8 months (total discount 800 THB).
*This discount will end immediately if the service is suspended. Please pay your monthly service bill by the specified due date to maintain your discount eligibility.
Installation and fiber optic cable setup are free of charge.
Monthly service bills will be sent later via SMS and the True iService app.

TrueOnline | Required Documents & Registration Process

Required Documents

1. Lease Agreement

Provide a copy of the first page and the last page of the lease agreement,
showing the signatures of both the lessee (your name) and the lessor.

If you do not have a lease agreement,
you can submit a Work Permit or Retirement Visa instead.

2. Passport

First page only (photo and personal details page)

3. Selfie for Identity Verification

Used to verify the applicant’s identity.

3.1 A selfie holding your passport
3.2 (For non-SIM card packages only)
A selfie showing a peace sign (two fingers)

4. Thai Mobile Phone Number

A reachable Thai phone number is required for contact and installation coordination.

Registration Process

Step 1: Add LINE Official Account

Add LINE Official Account: @truewifi

Step 2: Share Your Location via LINE

Please share your location in the LINE app.
This allows us to check service availability for your home or condo and confirm the available internet line type.

Step 3: Select Your Internet Package

Let us know which internet package you would like to subscribe to.

Step 4: Submit Your Documents

Send all required documents via LINE to complete the registration and consent process.

Step 5: Installation Confirmation

You will receive an SMS confirming the installation date.
The technician will also call you on the installation day to confirm the arrival time.

FAQ for Expat customer

Home Fiber Internet in Thailand for Expats

Q1: What is True Online?

True Online is Thailand's largest home fiber internet provider, operated by True Corporation — one of the country's biggest telecom companies. With the widest fiber network nationwide, it's the most popular choice for home and condo WiFi across Thailand.

Q2: Who is FiberDealer?

FiberDealer is an official Authorized Dealer of True Online (Dealer Code 10047669), operated by Five Access System Co., Ltd. — a registered Thai company. You get the same prices and the same installation by True Online technicians as signing up directly — plus English support and faster service via LINE, at no extra charge. We handle all the Thai paperwork and communication for you.

Q3: Can foreigners get home internet in Thailand?

Yes. Foreigners can apply for home fiber internet in Thailand using a Passport, a Lease Agreement, and a Thai mobile phone number. The entire process is done in English via LINE @truewifi — no need to visit any True Shop, and no Thai ID card required.

Q4: What documents do I need to apply?

You need 4 things, all submitted via LINE @truewifi:

Lease Agreement — first and last page, signed by you and your landlord (must have more than 6 months remaining; if not, renew first or use a Work Permit / Retirement Visa instead).
Passport — first page only (photo page).
Selfie for verification — one holding your passport, and one showing a peace sign (✌️).
Thai mobile number — for technician contact on installation day.

Q5: How does the sign-up process work, and how long does it take?

5 simple steps via LINE: (1) Add LINE @truewifi, (2) Share your location so we check fiber availability, (3) Choose your package, (4) Submit your documents, (5) Receive SMS confirmation — the technician calls before arrival. Total time is 1-2 days from first contact to installed, and the technician needs only 1-2 hours on the day.

Q6: How much does installation cost?

Installation is free — no technician fee, no cable fee. You only pay an Initial Fee of 800 THB to the technician on installation day, which is fully refunded as a 100 THB/month discount for 8 months. *This discount will end immediately if the service is suspended. Please pay your monthly service bill by the specified due date to maintain your discount eligibility.

Q7: What contract length is available for foreigners?

We offer 12-month contracts specifically for expats — ideal if you may relocate or return home. Most standard True Online plans require 24-month contracts, but the shorter term gives you flexibility. (24-month contracts are also available if you prefer lower monthly rates.)

Q8: Which package is best for an expat?

Recommended 12-month plans (unlimited data, no throttling):

599 THB — 500/500 Mbps (condos, remote work, streaming)
699 THB — 1,000/500 Mbps (families, video calls, Netflix 4K)
859 THB — 1,000/1,000 Mbps symmetric (Zoom, content creators, livestreaming)
1,299 THB — 1,500/1,000 Mbps WiFi 7 + NOW ENT
1,399 THB — 2,000/1,000 Mbps WiFi 7 (fastest in Thailand)

Q9: How do I pay the monthly bill? Do I need a Thai bank account?

No Thai bank account required. You can pay via the True app (VISA or Mastercard), by bank transfer (including some international banks), or by QR PromptPay or cash at any True Shop and 7-Eleven. Bills arrive monthly via SMS and the True iService app, in English.

Q10: How do I cancel, and are there any fees?

You must cancel in person at any True Shop before leaving Thailand (not online or by phone) — bring all equipment, your passport, and settle any outstanding bills. Equipment must be returned within 7 days.

If you cancel before your contract ends, you repay the waived privileges proportionally: the Entry Fee (full value 2,000 THB) and the installation & wiring fee (full value 2,600 THB), plus equipment value if not returned in good condition (FTTB 1,500 / FTTC 3,200 / FTTH 6,975 THB). Example: cancelling after 6 months of a 12-month contract is roughly 2,300 THB total, plus equipment if unreturned.

If you complete your full contract, there are no cancellation fees — just return the equipment in good condition. The exact cancellation cost is calculated by True Shop staff on the day you cancel.